Dikshant IAS is an educational platform committed to providing quality online courses through the mobile application, “Dikshant” app. This Privacy Policy is designed to inform you about how we collect, use, and safeguard your personal information. As an essential document for your understanding, we aim to cover various aspects comprehensively.
1. Introduction
The Dikshant app, developed by Dikshant Education Centre Private Limited, offers a range of educational courses accessible through Google Play. This Privacy Policy applies to all users, and by using the Dikshant app, you are consenting to the terms outlined herein.
2. Collection of Personal Information
When you create an account on the Dikshant app, we collect essential personal information to facilitate your learning experience. This includes your name, email address, phone number and other details necessary for account creation. We assure you that this information is securely stored and used solely for account management purposes.
For users engaging in paid services, we collect payment details, such as credit/debit card information, UPI details etc. (as the mode of payment selected by the user). This information is transmitted through secure channels and is only used for payment processing. We prioritize the security and confidentiality of your financial data.
3. Cookies and Tracking Technologies
The Dikshant app may utilize cookies and other tracking technologies to enhance user experience. Cookies are small text files that store information about your preferences and activities. Users have the option to manage cookie preferences through their device settings.
When you access the Dikshant app, server logs automatically record information such as web requests, IP addresses, browser types, and other relevant data. This information is crucial for analytical purposes and helps us improve the app's functionality.
4. How We Use Your Information
The information collected allows us to personalize your learning experience on the Dikshant app. By understanding your preferences and progress, we can recommend courses that align with your educational goals.
We may use your email address to send important updates, announcements, and information related to the Dikshant app. While we may send promotional emails, users have the option to opt-out of such communications.
Collected data plays a crucial role in analyzing user behavior, enhancing app features, and optimizing the overall learning experience. By understanding how users interact with the app, we can continually improve our services.
5. Data Security
For features requiring payment, we implement secure pages to collect sensitive information. This ensures the confidentiality of payment details and provides a safe environment for financial transactions.
We employ a combination of administrative, physical, and technical measures to protect the security and integrity of personal information stored on our systems. While no system is entirely immune to potential risks, our measures aim to reduce the likelihood of security problems.
6. Data Retention
User data is retained as long as the account is active and for at least three years after deactivation. The retention period may be adjusted based on legal and business requirements. We are committed to responsible data management practices.
7. Third-Party Services
Dikshant may engage third-party service providers to deliver services and maintain the app. We take reasonable steps to ensure these providers adhere to data protection standards and protect personal information on our behalf. Users can refer to the privacy policies of these third parties for additional information.
8. Controlling Personal Information
Users have the option to restrict the collection or use of personal information. Preferences can be managed through the app settings, providing users with control over the data they share with us.
9. Contacting Us
For inquiries about this Privacy Policy or any concerns regarding your data, users can contact us at info@dikshantias.com or through the "Contact Us" feature within the Dikshant app. We value your feedback and are committed to addressing any questions you may have.
10. Changes to this Policy
Any updates or changes to this Privacy Policy will be communicated by posting a revised version on the Dikshant app. Users are encouraged to review the policy periodically to stay informed about how their information is being handled.
11. Consent to This Policy
By accessing and using the Dikshant app, users agree to the terms outlined in this Privacy Policy. This document supersedes any prior communication on this topic and is subject to the Dikshant Terms of Use.
In conclusion, thank you for choosing Dikshant for your educational journey. We are dedicated to providing a secure and enriching learning environment, and this Privacy Policy reflects our commitment to transparency and the protection of your privacy. If you have any further questions or concerns, please do not hesitate to reach out to us.